jita99 Terms & Conditions

Introduction and Scope

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you", "your") and jita99 ("the Platform", "we", "us", "our") governing your access to and use of the jita99 website at jita99.pro, including all games, betting services, account features, promotions, and any other services offered by jita99 (collectively, "the Services").

By registering an account, accessing the website, or using any part of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety. If you do not agree with any part of these Terms, you must immediately cease using the Services and close your account.

jita99 reserves the right to amend these Terms at any time. Updated Terms will be published on this page with a revised effective date. Your continued use of the Services following any amendment constitutes acceptance of the updated Terms. It is your responsibility to review this page periodically.

Account Registration and Eligibility

To access the full range of Services, including deposits, withdrawals, sports betting, and casino games, you must register a personal account with jita99. Each individual is permitted to hold only one account. The registration of multiple accounts by the same individual is strictly prohibited and may result in the permanent suspension of all associated accounts and the forfeiture of any outstanding balances.

When registering, you must provide accurate, complete, and current information. You are responsible for maintaining the accuracy of your account information and must promptly update us of any changes. jita99 may, at its sole discretion, require you to verify your identity, age, and address before processing withdrawals or activating bonuses.

• You must be at least 21 years of age at the time of registration.
• You must be located in a jurisdiction where online gaming is not explicitly prohibited under applicable local law.
• You must not be acting on behalf of a third party when registering or playing.
• You must not be a jita99 employee, director, contractor, or a close family member of such persons.
• You must have full legal capacity to enter into a binding agreement under the laws applicable to you.

jita99 reserves the right to refuse registration or to suspend an existing account without providing a reason, particularly in cases where the Platform suspects fraud, misrepresentation, or violation of these Terms.

Account Security and Responsibility

You are solely responsible for maintaining the confidentiality of your jita99 account credentials, including your username and password. You must not share your login details with any other person. Any activity conducted through your account — whether authorised by you or not — is your sole responsibility.

If you suspect that your account has been accessed by an unauthorised party, you must contact jita99 customer support immediately via the live chat function inside your account or by emailing [email protected]. jita99 will take reasonable steps to investigate and secure your account, but cannot be held liable for losses arising from unauthorised access caused by your own failure to maintain the security of your credentials.

jita99 uses 256-bit SSL encryption to protect data transmitted between your device and our servers. You are advised to use a strong, unique password for your jita99 account and to avoid accessing your account from shared or public devices.

Deposits, Withdrawals, and Payments

jita99 supports deposits and withdrawals exclusively in Bangladeshi Taka (BDT) via locally available mobile financial services. Accepted payment methods include bKash, Nagad, Rocket, and Upay. jita99 does not currently accept credit card deposits, international bank transfers, or cryptocurrency transactions.

• Minimum deposit: ৳100 per transaction.
• Minimum withdrawal: ৳500 per transaction.
• Withdrawals are processed to the same payment method used for deposit wherever technically possible.
• jita99 does not charge transaction fees on deposits or standard withdrawals; however, your mobile financial service provider may apply their own charges.
• jita99 reserves the right to request identity verification documents before processing any withdrawal.
• Withdrawal requests may be delayed if jita99 suspects fraudulent activity, money laundering, or a breach of these Terms.

Funds deposited into your jita99 account are held for wagering purposes only. jita99 does not pay interest on account balances. jita99 reserves the right to set maximum deposit and withdrawal limits at its discretion, which may vary by account level and verification status.

Bonuses and Promotions

jita99 offers various bonuses and promotional incentives to both new and existing players, including welcome bonuses, reload bonuses, free spins, cashback offers, and seasonal promotions tied to events such as BPL, IPL, Eid, and Pohela Boishakh. All bonuses are subject to the following general conditions unless a specific promotion states otherwise.

• Bonuses are credited to your account in the form of bonus funds, which must be wagered a specified number of times before they may be withdrawn as real money.
• The standard wagering requirement for welcome bonuses is 30x the bonus amount unless the promotion page states a different figure.
• Bonus funds may only be used on eligible games as specified in the individual promotion terms. Certain game categories — including live dealer tables and sports betting — may contribute a reduced percentage toward wagering requirements.
• Bonuses are non-transferable and may not be exchanged for cash except where explicitly stated.
• jita99 reserves the right to withdraw a bonus offer at any time prior to it being claimed, and to cancel a bonus already credited to an account if there is evidence of abuse, exploitation, or breach of these Terms.
• Only one bonus may be active on an account at any given time unless jita99 explicitly states otherwise in a specific promotion.
• Bonus funds are forfeited upon withdrawal if wagering requirements have not been met at the time of the withdrawal request.

jita99 may offer referral bonuses for users who invite new players to register. Referral bonuses are subject to verification; the referred account must be a genuine new user and must complete a qualifying deposit before the referral reward is credited. Referral abuse — including self-referral or referring fake accounts — will result in the cancellation of all associated bonuses and may lead to account suspension.

Gameplay Rules and Fair Play

jita99 is committed to providing a fair and transparent gaming environment. All games offered on the platform — including slots, live casino, sports betting, crash games, and specialty games — operate using certified random number generators (RNGs) or live dealer mechanics supplied by reputable third-party game providers including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe.

Users agree to use the Services for personal entertainment only. The following conduct is strictly prohibited on the jita99 platform:

• Using software, bots, scripts, or artificial intelligence tools to automate gameplay or gain an unfair advantage.
• Exploiting bugs, errors, or glitches in games or the platform software. Any winnings obtained through exploitation of a technical error are void and will be reversed.
• Colluding with other players or jita99 employees to manipulate game outcomes.
• Placing bets in a pattern designed solely to meet bonus wagering requirements without genuine engagement in gameplay (known as "bonus abuse").
• Placing bets on both sides of a game outcome simultaneously to guarantee a profit regardless of result ("hedging" in violation of platform rules).
• Using the Services for any purpose other than personal, recreational gaming.

jita99 monitors gameplay patterns and reserves the right to void bets, reverse winnings, and suspend or close accounts where prohibited conduct is detected. Decisions made by jita99 in this regard are final.

Sports Betting Rules

Sports betting on jita99 covers cricket (including BPL, IPL, T20 World Cup, and international fixtures involving the Bangladesh Tigers), football, kabaddi, hockey, and other sporting events as listed in the sports betting section at the time of wagering. The following rules apply to all sports bets placed on the platform:

• Bets are final once confirmed. Accidental bets cannot be reversed except where jita99 identifies a manifest pricing error on its part.
• In the event that a sporting fixture is postponed, abandoned, or cancelled, jita99's settlement rules for that event will apply. Generally, bets on postponed matches are voided if the match is not played within 48 hours of the original scheduled start time.
• Maximum stake limits apply per event and per market, as displayed in the betting interface.
• jita99 reserves the right to limit stake sizes for specific users or markets at its discretion, particularly where patterns of sharp or professional betting are identified.
• In-play (live) betting markets are subject to delay and suspension at any time. Bets placed after an in-play event has concluded but before the market has been suspended may be voided at jita99's discretion.
• All results are settled based on officially confirmed outcomes from the relevant sporting governing body (e.g., ICC for cricket, FIFA for football).

Prohibited Activities and Fraud Prevention

jita99 employs advanced fraud detection systems and cooperates with third-party verification services to protect the integrity of the platform. The following activities are strictly prohibited and will result in immediate account suspension and potential legal action:

• Providing false identity documents or misrepresenting personal information during account registration or verification.
• Using a payment method that does not belong to you or is not registered in your name.
• Conducting transactions through the platform for the purpose of money laundering or any other illegal financial activity.
• Attempting to access jita99's systems, servers, or databases without authorisation.
• Creating accounts for minors or assisting persons under the age of 21 in accessing the Services.
• Reselling, sub-licensing, or otherwise commercialising access to the platform or its content.

jita99 reserves the right to withhold and forfeit any funds in an account where fraud, money laundering, or identity theft is suspected, pending the outcome of an investigation. jita99 may report suspicious activity to relevant authorities in accordance with applicable law.

Limitation of Liability

jita99 provides the Services on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, jita99 makes no warranties, express or implied, regarding the availability, accuracy, reliability, or suitability of the Services for any particular purpose.

jita99 shall not be liable for any of the following, regardless of whether such losses were foreseeable or jita99 had been advised of their possibility:

• Loss of profits, revenue, data, goodwill, or anticipated savings.
• Losses arising from interruptions to the Services caused by technical faults, maintenance, third-party failures, or events outside jita99's reasonable control.
• Losses arising from your failure to maintain the security of your account credentials.
• Losses resulting from reliance on any information published on the platform, including odds, statistics, or game descriptions.

In no event shall jita99's total aggregate liability to you exceed the total amount deposited by you into your account in the 30-day period immediately preceding the event giving rise to the claim. This limitation applies to the maximum extent permitted by applicable law.

Account Suspension, Closure, and Termination

You may close your jita99 account at any time by contacting customer support via live chat or email. Upon account closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be refunded to your registered payment method within a reasonable timeframe, subject to identity verification.

jita99 may suspend or permanently close your account at any time, with or without prior notice, if:

• You breach any provision of these Terms.
• jita99 suspects fraudulent activity, bonus abuse, or money laundering.
• You request self-exclusion through the Responsible Gaming tools available on the platform.
• Your account has been inactive for a continuous period of 12 months, in which case jita99 may apply an inactivity fee as notified at the time.
• jita99 is required to do so by law or by an instruction from a competent authority.

Upon termination for cause (breach of Terms or fraud), jita99 reserves the right to withhold any remaining balance pending investigation and to forfeit funds where prohibited conduct is confirmed.

Governing Law and Disputes

These Terms and any dispute or claim arising out of or in connection with them shall be interpreted in accordance with applicable law. jita99 operates the platform for the entertainment of its users and makes no representations about the legality of online gaming in any specific jurisdiction beyond the platform's own policies.

In the event of a dispute regarding a bet settlement, bonus calculation, or account transaction, you should first contact jita99 customer support and allow a reasonable period for the matter to be investigated and resolved. jita99 aims to acknowledge all formal disputes within 48 hours and to provide a resolution within 10 business days.

jita99's decisions on all matters relating to gameplay, bonus eligibility, account management, and fraud prevention are final and binding, subject to any mandatory consumer protections that may apply under applicable law.

Contact and Support

If you have any questions about these Terms and Conditions, wish to raise a complaint, or require assistance with your account, you may contact the jita99 support team through the following channels:

• Live Chat: Available 24/7 directly inside your account after login.
• Email: [email protected] (plain text — not a clickable link).
• Response Time: Live chat queries are typically answered within 2 minutes. Email queries are answered within 24 hours during normal business hours (Bangladesh Standard Time, UTC+6).

jita99 is committed to resolving all player queries promptly and fairly. If your concern relates to responsible gaming, self-exclusion, or problem gambling support, please visit the dedicated Responsible Gaming page for detailed guidance and self-help tools.